What Is The Most Important Thing To Learn About Using A Computer? In two words, I can tell you what the majority of computer users don’t know well or don’t know at all, “Basic Terminology.” It’s the basics of computers that get missed, and I know because of my experiences with customers. For example, many people think it’s no big deal to give a computer tech a telephone call when they have a question.
I, like most techs, want to help and consistently run into a problem with the customers; they don’t know the “Basic Terminology.” The basic terminology is so important but missed by a huge segment of computer users. There is a reason why people don’t know basic computer terminology? Unlike anything I can think of, computers don’t come with instructions.
Imagine handing somebody the keys to a new car, and they’ve never driven in their life? That’s what we do with computers, hand them to people and say have fun. So, the customer who knows little to nothing about computers will go straight to what interests them. It makes sense, but it is also the reason why they have missed some fundamental computer knowledge.